Contact us
Whenever you need us, we have a number of teams to help you. So that your query is processed as soon as possible, please select the option which best applies to you.
Find water rates for your property
Use our search tool to find your water rates and the location of water and sewer services for your property.
Start or end property management
You can notify us about starting or ending property management via our online form.
Building & property development enquiries
Do you need to lodge a building application? Get in touch with us to find out how.
Feedback and complaints
To make a complaint, give us a compliment or provide feedback about any part of our service please email us or call 13 13 85 (8am - 5pm on week days).
Submit a meter reading
If we can't access your meter to take a reading, you can submit your meter reading via our online form.
Report a possible sprinkler breach
You can report a sprinkler breach online; we all have a personal responsibility to save water.
Apply to discharge wastewater
All commercial businesses discharging wastewater in to our systems require a trade waste permit. You can apply for this permit online.
Apply for a watering exemption
You can apply for a watering exemption if you need to water your garden or lawns outside of your watering days.
Assisted and international phone numbers
+ 618 9423 7777
If you are calling us from overseas please use this international number to reach us.
Sign up for paperless billing
Say goodbye to unnecessary paperwork by signing up to paperless billing today!
There are lots of good reasons to choose paperless billing including:
- Receive your bills via email
- Never lose a bill again
- Access your bills anytime from anywhere
Write to us
Please send any documents that need to be sent via post to:
Locked Mail Bag 2
Osborne Park Delivery Centre
Osborne Park WA 6916